Another stay at this great hotel. The pluses are location (Park Lane / Hyde Park), amazing comfy beds, wonderful staff attentiveness and lovely good quality food. The downside is the hotel needs to be modernised and the bills are steep. But this is London and good service and location command a premium. The rooms are old world chintz with yellow walls and grey carpets. The beds have quality mattresses and quality cottons for a good nights sleep. The bathrooms are looking dated and the shower is over the bath which is not really what you expect of a five star hotel. However, if your looking for good service and location and you are not worried aout the bills then this is a good option.

I have stayed in many Four Seasons and this is among my favorites. The rooms are large and really cozy in an old fashioned way. But not fussy or dated or worn at all. I have seen rooms at the Ritz and Claridge's when friends stayed there that were beautiful but extremely tiny. These are not small. And we did not have expensive rooms.
The staff were genuinely friendly without being intrusive or obsequious. Everything was smooth and easy. The concierge were amazingly helpful and nice.
The food was delicious.
I was just there with my mother who has a difficult time walking and was worried about how things would go. The hotel, everyone from top to bottom, made everything easy and seamless.
And a couple of blocks away are coffee shops, drugstore, etc.
We really had a perfect vacation.
I don't understand the complaints about this place unless they expected a shiny modern American style place. This has all the luxury of the top European hotels, including other Four Seasons in Europe.
Do it.

Ok, this is the real story. I have stayed at Four Season's properties throughout the world. This is without a doubt the worst. This place is so over priced even for London. The inclusive breakfast was a joke. I was expecting a grandiose buffet with additional items off the menu however I was very surprised by the lack of variety, especially at a Four Season. The decor seems dated at best. Only one elevator during my stay. The room was a nice size considering I was in London, however the quality of the room furnishings did not live up to a four season's property. The teas were excellent. Free internet that was surprising fast, located in lobby area. The gym again was not up to four season standard. If you are a regular patron of four seasons you will probably be disappointed. The staff was extremely nice.

I stay here regularily.

The service is out of this world, nothing is a problem. The rooms are spacious and warm, the beds and the comfiest bed you will ever sleep in! The food is devine!

I miss the Four Seasons when i have not been for a while!

Worth evey penny!!!