Over the past 15 years I've probably stayed here 2-3 times a year. More in the mid nineties, and less so in more recent years. Have to say that I just love the place. It is expensive. But the service is just fantastic.

It is getting a little dated though. This week I was fortunate enough to stay in the FS Milan as well. There is a big difference in quality, and you can see the age in London.

The hotel was clearly built to cater for the 1970's oil boom and the decor is chintz to say the least. When will they rennovate here.

Despite this, it's got to be one of my favorite hotels in Europe.

Our hotel room was not ready when we showed up at 11:30am. They said to leave our luggage and return at 2pm. So we had lunch at Harrods. When we returned at 2:30pm, our hotel room was still not ready. After confused discussions amongst several personnel, we were finally brought to our room at 3:30pm. Turns out the room temperature stayed at 65 degrees C. The hotel engineer came, did some black magic to no avail. We spent the night freezing. I woke up very sick and the concierge had Robitussin delivered. It continued to be freezing in the room. My husband finally spoke to the head-honcho-man who moved us to an upgraded conservatory room at no additional charge. Finally - happiness.

On the 3rd day when I needed a doctor, the concierge set me up. For a hotel room visit, the charge was $600 while an office visit was $300. At these prices, I got well like, immediately!

At this Four Seasons - the staff remember our name, room service was quick and polite, the wonton soup was so yummy I ordered it several times whilst I was sick, the robes and slippers were fluffy, the sheets were Frette, the mojitos cost $38 (though not quite up to par with South Beach's, but hey), the gym was wonderful, the hotel restaurant prices were stratospheric.
Around the corner were restaurants we sampled (Nobu, Boxwood Cafe, etc), and Harrods is close. Hyde Park is across the street.
The decor is a bit stuffy and traditional for our taste; I personally think the hotel needs a refurb - some areas looked a bit tired. But this is a quibble.

We left early (5AM!) to catch a flight from Gatwick and the staff already had some tea & biscuits set up in the lobby. Checkout was a breeze.

I recommend staying here, esp a conservatory suite; it was $1500 per night but this is London. Only Moscow is probably more expensive right now.

great service... went with my 4 year old daughter who got bath toys, extra bed, childrens dvds, milk and cookies, children bathroom, welcome gifts... she and i both felt like a princess.

Received a warm welcome by staff. Had afternoon tea in the lounge and both the food and service were excellent. I don't usually sleep well but each night I slept soundlly in the most comfortable bed. Bathroom had both a regular shower and a power one. Was a truly wonderful stay.