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Playa del Sol Grand: Traveler Reviews


Blvd Costero 800 Sur Frac Flamingos, Nuevo Vallarta 48328, Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Fitness Center Restaurant Room Service Swimming Pool
Check Rates and Availability: $158 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Playa del Sol Grand

( 6-10 of 209 )
“Great pool, nice staff, AI rocks, but flawed accomodations”

Playa del Sol Grand

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3 of 5 stars
Northern California
Oct 28, 2008

So my girlfriend and I spent a week in mid-October at Playa Del Sol Grand and despite a rocky beginning to our trip, we had a nice time.
First of all it was POURING rain every evening until near the end of our trip. The first day was the worst and the entire resort was so flooded that we had to walk in knee deep water to get to our room (which is really lovely in jeans and tennis shoes). So after slogging on extremely slick concrete sidewalks we got to our room which was not fancy but at least clean and dried ourselves off. When we went to get our dinner we found that the resort turns off all the elevators in the rain because it's dangerous (yikes). The problem is that I have a disability and use crutches and the already slick concrete stairs are wet from people slogging in out of the rain. When we complained we were told that although our All-inclusive status did not include room service, they would make an exception for us and bring us our dinner. I was practically trapped in my room! So eventually we switched room to a bottom floor (which I highly recommend for people with disabilities) and went to the restaurant soaking wet.

Fortunately it got better from there. The staff were all very nice. The pool was our favorite place to hang out, especially with the AI wrist band. Surprisingly not very many people had them but when considering all the bottled water and drinks you go through spending several hours by the pool along with your meals, you more than make up for the cost by going this route.

For those interested in a good vacation without all of the focus on Timeshare sales, I do not recommend this locale. Practically every person is pushed into doing their so-called 90 minute presentation which ends up lasting more than three hours. Even those who already owned are pressure to up the anty. Oh and if you don't go with your spouse and you are AI, it is really not worth it because there are almost no "freebie incentives." Some people were offered up to $300 cash and free bottles of tequila and my girlfriend and I didn't realize until it was all over that all we would get was a discounted massage. The discounted day excursions are not really discounted (you can get them for the same price online.)

Pros:
-Location. I really liked being away from Puerto Vallarta but still close enough to go there for a day trip. Also wandering around Bucerious was really nice, but I recommend daytime wandering. Look for Mark's Bar and Grill for a great meal.
-Onsite restaurants. Most of the food wasn't fabulous, although a few meals were really good, but the staff was very welcoming and pleasant.
-Free Wifi. We were able to check email every day from the lobby (but we would have preferred it in our room.)
-Spa. Positively fabulous. Worth every penny.
-Rental car accessibility. It was great to rent a car while we were there, because we were able to see so much more of the area. It was especially nice to return the car right at the resort.
-Price. This was a very affordable option for vacationing in Mexico.
-Family. It was fun to see all the families by the pool. (However I'm still glad we left our kids and husbands at home.)
-Beach accessibility. Very convenient.

Cons:
- Tips. My god I spent a fortune on tips for every single little thing. I realize that is how people make their money, but it made me feel like a money machine. Especially being all-inclusive they still chase you around to sign bills with zero balances if you move from one spot to another for fear that you won't tip them. But that feeling of being a money machine endures far beyond the walls of this resort.
-Beach accessibility. It's great to be on the beach, but annoying to have the vendors bugging you constantly. Some of them were very persistant, they were nice about it, but after two hours and more than 10 interruptions we just went back to the pool.
- No matter how much you love a good deal, we HATED shopping in PV. The vendors are very agressive and many of them in downtown PV sell all the same touristy trinket crap. However, the higher end stores along the waterfront had some great stuff and we loved one or two of the jewelry stores.
- Accessibility in general. Not much in this area is disabled accessible that I saw. I was really only able to use my wheelchair along the waterfront in PV, and I wasn't able to get into ANY of the stores I was interested in.
-Uncomfortable beds/pillows. These are some of the worst beds I've ever slept on. In fact, I didn't sleep much.

In the end our trip was fun, but we had prepared ourselves for mediocre accommodations. The result was that because we had lowered our expectations, we were surprised by the kindness and smiling faces of many of the staff members. Ruth in particular, who greets people at the main restaurant six days a week for breakfast and lunch, was stellar.

Tip: While it is still the rainy season, check out the ATV tours with Trek Adventures and do the jungle tour. This was a blast and well worth the money. LOL Don't forget to bring your tip money though!

  • This TripAdvisor Member:
    • Liked — The pool
    • Disliked — The slippery sidewalks (one woman broke her arm from falling and the hotel did nothing to help her!) and almost everyone had slipped and fallen at some point.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
astromberg's Summary
Date of Stay: October 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: September 23, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
People with disabilities, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fair resort with fair food, fair service”

Playa del Sol Grand

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2 of 5 stars
Santa Cruz, CA
Oct 28, 2008

Overall this a an average to below average property. It is mostly time share. The grounds are well kept, but the buildings show a lack of maintenance. There were large structural cracks in our building and the exterior paint was not kept up. The rooms were spacious and clean, but our phone never worked despite their maintenance efforts. Both the exterior door and the door to our suite looked as if someone had attempted to pry off the door casement molding to break in and the repair was poorly done. There was only one small elevator for two attached buildings and it was not enough.

We found the food to be very average and ate most of our meals in the room or out. The kitchen facilities in the room were sparse compared to other properties we've stayed at in the area.

The pool chairs and palapas on the beach are inadequate for the number of rooms, so you have the normal problem of trying to reserve a chair. There are palm trees around th pool, but no umbrellas, so it can be hard to find shade.

The recommend the walk down the beach to the nearest town and this was enlightening. The beach was completely covered with trash and plastic bottles most of the way, probably washed down the streams from the nightly rains. Several of the creeks we crossed were carrying raw sewage directly into the ocean, which should give a pause to people who spend a lot of time in the ocean in this area.

  • This TripAdvisor Member:
    • Liked — The rooms had pretty good views and were fairly spacious
    • Disliked — The kitchens were inadequate. The building maintenance was poor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bixatthebeach's Summary
Date of Stay: October 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: January 14, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Small Resort”

Playa del Sol Grand

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3 of 5 stars
North Carolina
Oct 20, 2008
1/1 found this review helpful

The PDS Grand is a nice smaller resort. Pool isn't terribly large for number of rooms. Pool bar is very small and can't accommodate 'happy hour' easily. Our room (7301) was great! not quite high enough to see over the palms, but could see through them nicely to the beach and pool and beautifully manicured grounds/ponds. Food at pool bar was decent. Cardinelli's food was average and VERY slow. We didn't eat at the Palm Terrace except for the free Time Share Upgrade breakfast. Service there, too, was terribly slow. Desk Staff (Francisco), Bellmen (Trinidad), and concierge (Yuli) were great! Excellent service and response to maintenance needs (small bugs in bathroom). Air conditioner was noisy as was ceiling fan, a minor inconvenience. The road into the resort is TRASHED! There's a new resort next door that just opened, I think the constuction traffic was the reason. The 'vendors' are enough to drive you crazy on the beach and at the pool's edge. We got so tire of saying 'No, gracias'. It was unreal. Everything from Timeshares, Silver, Tshirts, to chicklets. We didn't spend much time at the 'resort', but went into Puerto Vallarta or Bucerias via cab. Even in both of those places, 'vendors' are like sharks. They allow them in the restaurants. We took cabs everywhere, got kind of expensive as it was $25 to PTO Vallarta and $15 to Bucerias. Over all the resort is very nice, clean, and well kept. I would visit again, but would wait until more resorts/attractions are built up closer to Nuevo Vallarta.

  • This TripAdvisor Member:
    • Liked — Great room with view.
    • Disliked — Far from eating/entertainment/excursions.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SYMoose's Summary
Date of Stay: October 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: October 20, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“ehh nothing special”

Playa del Sol Grand

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2 of 5 stars
New jersey
Oct 11, 2008

When i first arrived i thought the place was beautiful. The lobby and the pool area were really nice, i was very excited to see our room. Which unfortunatly was a major dissapointment. It smelled musty and was very outdated, it looked like it hadnt been updated in about five years or so. If they did some remodeling and maybe some fresh paint and new decor, new appliances and something to get rid of the smell I would consider going back. The staff was friendly and very quick to take care of anything you needed. There were alot of activities and the pool itself was the nicest i saw. I just kept finding myself wanting to be somewhere else. We actually ended up taking a tour of the Villa del Palmer next door, and i wished so badly we had stayed there. that place is beautiful and the rooms are definitly kept up to date.

  • This TripAdvisor Member:
    • Liked — the pool
    • Disliked — the rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wmc034's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: October 11, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the Playa del Sol Grand Resort!”

Playa del Sol Grand

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4 of 5 stars
Chevy Chase, MD
Sep 17, 2008

My guests and I arrived into Puerto Vallarta and were immediately bombarded by a barrage of time-share pimps. WOW! Since we were not in the market for a time-share (we were guests of a time-share owner), we told them NO a few hundred times and were finally able to walk out the door to our -- ummm, barrage of taxis. The taxi cab ride was $36 USD.

The resort is beautiful. We were greeted by a valet and a time-share agent. We checked in and were given complimentary drinks -- no alcohol included. They did offer to put some tequila in our drinks, but we declined. We explained that we were not interested in buying a timeshare and attending the presentation, although they offered 15% off of everything if we did. eh, not interested in the hassle. The only hassle - there is construction going on next door to the 3 series building. And the construction workers don't understand the concept of working 9 - 5. They worked from 6 AM - 11 PM. Very disturbing and the front desk can't stop it. Ask to move to another room if you're in this building, or don't sleep in the master bedroom.

We unfortunately came during the rainy season, so every day it rained for short periods of time. Well, that was until the Friday before we were leaving. We thank Hurricane Ike for that. But the rain did cool things down as it was amazingly HOT!

The food was delicious but the drinks were lacking. They were very watered down and they tasted different than similar drinks here in the US. They weren't bad... but what I recommend is going to the Mega Mart down the street ($6 USD cab ride) and purchase EVERYTHING you need from food to drinks and just make your own. You'll save money all the way around. We typically ate breakfast in the resort restaurant (The Palms) because they had a great buffet. It had everything, and was very tasty. The waitstaff is very friendly and helpful, and they all speak English.

The accommodations were great! They were clean and well appointed. We had a 1 bedroom 2 bath suite. The suite included a king and queen size bed (king was in a separate room; queen in living room area), along with a couch bed in the kitchen area. The kitchen had everything we needed: utensils, plates, cups, bowls, cook ware, stove and a refrigerator. The two bathrooms were great, with great water pressure and a jacuzzi tub in the master bedroom. The cleaning service came daily and the place was very clean. The A/C works amazingly and with the heat, it was needed! Each room had its own unit.

The swimming pool was great with a swim-up bar. You overlook the ocean from the infinity edge. The music they play though is nothing but "oldies". The food is good at the bar too. Some of the best hamburgers I've ever had. There is an activities director, but honestly -- I saw him twice and he supposedly didn't show up for Wednesday's karaoke.

We did the Pirate ship cruise and it was okay; the show was very female-centric and kinda boring. The fireworks were great though. Take some Dramamine before you go out on the ship. Oh, and the food is okay. I had the steak and shrimp. And you eat down below, which caused a lot of people to get sick. The drinks were oddly tasting. Get your drinks without ice!

We snorkeled on the Kon Tiki and it sucked. It may have been better if wasn't the rainy season. The ocean was dirty and you couldn't see anything. The rainy season caused the rivers to drain into the ocean. Total waste of time. Then we went to this island area/beach and spent two boring hours doing nothing, literally. There weren't any shops available at all and a few people trying to sell trinkets. It's my opinion that's why they take you there... to provide commerce to the locals.

We went horseback riding in the rain forest. Okay; um... not the sort of Brazil-meets-Africa rain forest, but nonetheless, the Mexican rain forest. Our guide took us up the mountains and to a small hut overlooking Puerto Vallarta. It is a beautiful site. The only animals we saw were lizards... tiny lizards. We enjoyed it over all though. Very relaxing, but rough riding and sad. You go through these small towns and see the poverty. Oh, and the horses are like dogs... they just run freely through these towns. Some were even on leashes tied to trees and gates.

Puerto Vallarta is about 30 mins away and $20 USD. There was some good souvenir shops and typical mexican restaurants. Don't drink the water, no matter what people tell you! There are cabs everywhere. (For the gay travelers, ask to go to the "Blue Chair" area. It's a hotel and private beach area for gay travelers and locals. And there are some very attractive people.)

We also stopped by the Liverpool Shopping Mall. It's quaint and we had lunch at Chili's. There are some typical shops you would find in a mall. Nothing too touristy. Similar to a Macy's.

  • This TripAdvisor Member:
    • Liked — The rooms were great, as well as the food.
    • Disliked — The construction going on next door.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitorio21's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: April 09, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: $158 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Playa del Sol Grand

( 6-10 of 209 )
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Playa del Sol Grand Also Known As

Address: Blvd Costero 800 Sur Frac Flamingos, Nuevo Vallarta 48328, Mexico