This is our first time at Vallarta Palace. We have stayed the past 2 years at Moon Palace in Cancun. Our first impression was this place is awesome. As the week went by and the place got busier we got tired of the mediocre food and the fact that we had no other Palace Resort to go to. Don't get... more

We just got back from a week long Christmas vacation with the kids. This is our second time at Vallarta Palace and it was fabulous, as it was with our first time. In regards to some of the negatives pointed out by other travellers, let me address them. 1) Noisy Rooms? If anything, I thought the rooms were well insulated.... more

We went with our daughter and grandson. Had adjoining rooms with patios on the ground floor. Very clean and beautiful complex. Staff were always friendly and got you anything you wanted. Food was very good although a lot of repetition. Always found seats by the pool whether we wanted sun or shade. Most of the beach seats were taken by... more

This is the second time we stayed at a Palace Resort. It was great! If you have never stayed here and you are not a "member" just be advised that they will give you a sales pitch to buy into the resort system. You can just avoid this with a little hide and go seek, but after a note and... more

I was so disapointed in this hotel. The rooms were VERY noisy..we had to be moved to another room (of course no view was avail) The food was just carried over from one meal to the next. The rooms were not even average. Forget any privacy, you can hear when someone goes to the bathroom. I have stayed at alot... more

My husband and I just returned from the Vallarta Palace, and we had the best and most relaxing vacation we have ever had. I recently had knee surgery and the staff bent over backwards to assist me in every way possible. The service was excellent! The food was great! The grounds and the rooms were spotless! Our memories of the... more

We stayed at the Vallarta Palace in October. It was an incentive trip earned through my direct selling business. I have to say we were disappointed. The resort is beautiful and spotless but the service was sorely lacking. We were kept awake by a huge party on the lawn until 0400, and the front desk did not do anything about... more

My husband and I stayed at the VP in November to celebrate a belated 20th anniversary. We stayed here previously in 2005, shortly after it was opened. Knowing what to expect from the Palace chain, we were sure our vacation would be terrific, and instead of being disappointed, our expectations were exceeded! Things were even better here than in 2005,... more

We had a group tour booked with 200 people. I had asked the concierge weeks in advance to help book a sailboat, which unfortunately they didn't, until I after we arrived and not for the dates we had asked for, I asked for three cases of beer for the boat, only got one. So I don't recommend their concierge services,... more